About
Selected experience
— present
Trust & Safety Specialist
GitHub (Microsoft) · Remote · Software supply-chain security, npm
- Independent investigations into suspected malware, malicious packages, publisher compromise and supply-chain abuse across the npm registry.
- Analysis of package manifests, provenance, release history, lifecycle scripts, dependencies and repository context.
- Evidence-based risk assessments and escalation recommendations for complex platform-integrity cases.
— present
Data Analysis Intern
Arizona State University · Phoenix, AZ
- Analysis of large-scale corporate datasets in Python and SQL to produce business intelligence.
- Peer-review sessions to reconcile competing interpretations of the same dataset and keep the analysis honest.
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Sr. Safety Investigator
Uber · Phoenix, AZ
- Resolved 2,100 cases at a sub-1% error rate, sustaining 1.2 JIRA cases per hour.
- Sensitive investigations drawing on reporter and witness statements, GPS data, and audio/video evidence.
- Built court-ready documentation and worked with law enforcement on cases needing multiple levels of review.
- Contributed to the team’s JIRA label taxonomy, improving case tracking across the group.
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Fraud Review Specialist / Account Processor VI
SmartBiz Loans · Phoenix, AZ
- Reviewed PPP loan applications for eligibility and accuracy, progressing from Account Processor I to VI.
- Advanced to fraud review, evaluating applications for fraud indicators to prevent misallocation of relief funds.
- Worked with bankers and owners on tax documentation and SBA loan-amount calculations from payroll data.
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Trust & Safety Associate I–III
ZipRecruiter · Tempe, AZ
- Maintained 98.5–100% accuracy reviewing a high monthly volume of employer accounts.
- Validated employer accounts, monitored fraudulent activity, and reviewed postings for legal and platform compliance.
- Investigated chargebacks using public-record research across US, Canadian and UK databases to verify business authenticity.
- Supported job seekers hit by scams — resume compromise, account compromise, harassment.
- Promoted twice in three years; Top Performer, March and August 2019.